Users
Up to 250 people
Up to 1,000 people
No cap
SaferSpace plans scale with your organisation. Standard supports up to 250 users from £999/year. Pro includes extra features for up to 1,000 users – contact us for pricing. Enterprise is fully custom and unlimited, starting from 1,000 users. Email info@saferspace.io to learn more.
SaferSpace allows for unlimited reporting across all our service plans.
SaferSpace is a secure, easy-to-use platform that supports anonymous reporting, case management, and real-time insights—giving organisations the tools to respond to concerns and promote a safer, more inclusive environment. Below are the core features offered by SaferSpace.
SaferSpace enables individuals to report concerns anonymously, creating a safe and trusted environment for speaking up. This encourages openness while protecting the identity of the person reporting, helping organisations take informed, appropriate action.
SaferSpace is available as a mobile app on the Apple App Store and Google Play for Android devices. It’s also compatible with tablets and accessible as a web-based app.
SaferSpace offers flexible user management with role-based access across different tiers, making it easy to assign responsibilities and manage users securely within the platform.
SaferSpace supports location-based reporting. The number of locations depends on your plan: Standard includes 5, Pro includes 10, and Enterprise offers unlimited locations.
As part of our Pro and Enterprise plans, we can customise your SaferSpace URL to match your organisation’s name – for example: educationscape.saferspace.app.
As part of our Pro and Enterprise plans, SaferSpace can be branded with your organisation’s logo, giving users a more familiar and trusted experience.
Our Pro and Enterprise plans include customised, branded resources – such as posters and user guides – to support a smooth and engaging rollout across your organisation.
SaferSpace offers a robust case management system that supports organisations in handling reports efficiently and confidentially—from initial submission to resolution. It ensures clear oversight, secure communication, and accountability at every step. Below are the key features of our case management tools.
SaferSpace includes super admin access, giving designated users full oversight and control across the platform. The number of super admins depends on your plan: the Standard plan includes 2, Pro includes 5, and the Enterprise plan offers unlimited super admin accounts.
SaferSpace provides full onboarding training and support to help your organisation get off to a smooth start in utilising our service.
Manage reports from start to finish with secure, end-to-end case handling – including the ability to communicate with individuals for safe, confidential follow-up.
With SaferSpace, reports can be assigned directly to specific staff members for investigation and response. Super admins maintain full oversight, while access levels ensure users only see the reports allocated to them. You can also assign reports by location, giving the right people the right visibility to act effectively.
SaferSpace’s reporting dashboard gives you a clear, real-time view of the types of reports being submitted. Track trends over time, spot patterns, and gain valuable insights to inform proactive decision-making.
SaferSpace allows individual case reports to be downloaded, complete with supporting evidence, making it easy to securely share information with relevant third parties when needed.
Email and push notifications
SaferSpace keeps everyone informed with real-time push and email notifications. Staff are alerted when a report is received, assigned, or updated, while reportees are notified when the status of their report changes. An email is also sent when a case is closed, ensuring clear and timely communication throughout.
SaferSpace offers Enterprise customers a fully customisable reporting dashboard, tailored to align with your organisation’s specific reporting requirements—giving you the insights that matter most, in the format you need.
As part of the Enterprise plan, SaferSpace offers a dedicated leadership dashboard for governors, trustees, and senior leaders—providing real-time visibility of incidents and trends without compromising individual confidentiality. This feature can also be added to our Standard and Pro plans for an additional £3,500 per year.
As part of the SaferSpace Enterprise Plan, organisations can tailor the in-app chatbot to reflect their specific policies and processes. While the standard chatbot is built around the UK Equality Act, it can be customised to include content such as student codes of conduct, HR policies, and internal reporting or disciplinary procedures—offering users guidance that’s relevant, accurate, and aligned with your organisation.
SaferSpace offers API integration as part of our Enterprise Plan, enabling seamless connection between our dashboard and your internal or third-party systems. Our development team will work closely with your organisation to understand your requirements and deliver a tailored solution. A one-off fee applies, with a full quote provided once your needs are assessed. This service can also be made available to Pro Plan customers at an additional cost.
SaferSpace provides extended support to help organisations get the most from the platform. From responsive customer service to dedicated account management and priority support, we’re here to ensure your success. Below are the key features of our extended support offering.
At SaferSpace, we pride ourselves on delivering outstanding customer support to all users, no matter your plan. We aim to respond to all enquiries within 24 hours, and prioritise urgent issues to ensure they’re resolved as quickly as possible. Support is available Monday to Friday, 09:00–17:30 (excluding bank holidays), ensuring prompt assistance when you need it most.
SaferSpace offers priority support for our Pro and Enterprise customers, with response times targeted within 12 hours where possible. Support is available Monday to Friday, 09:00–17:30 (excluding bank holidays), ensuring prompt assistance when you need it most.
Enterprise plan customers benefit from a dedicated account manager, who provides quarterly check-ins to help you get the most out of SaferSpace. Your account manager also serves as a direct line for sharing ideas, feedback, and suggestions for future developments or app improvements.
